Our story
About Carolina Maid Rite
A locally owned cleaning service built on trust, experience, and a genuine commitment to your home.
In business since
2015
About us
Our story
Cathy founded Carolina Maid Rite with a simple mission: to give homeowners back their time by delivering exceptional, reliable residential cleaning they can count on.
Since 2015, we've been proudly rated NC Best Bet — a recognition that reflects the trust our clients place in us and the standards we hold ourselves to every single day.
We serve Charlotte and surrounding areas with a team that is background-checked, specially trained, and dedicated to meeting CMR's exceptional standards.
Our commitment
What sets us apart
Trusted & Experienced
Our team is background-checked and trained to meet our high standards. We treat every home with the same care and respect we'd want for our own.
Bonded & Insured
Carolina Maid Rite is bonded and insured for added peace of mind.
Satisfaction Guarantee
If you're not completely satisfied, contact us within 24 hours and we'll re-clean the area at no charge — no questions asked.
No Contracts
We believe in earning your business on every visit. Cancel or suspend service at any time with no obligation.
Service area
Where we serve
We proudly serve Charlotte and surrounding communities.
How we work
Our Process
A great cleaning experience takes more than a checklist. Carolina Maid Rite follows a consistent process designed to make every visit reliable, efficient, and tailored to your home.
We Learn Your Home
Before service begins, we gather information about your home, priorities, pets, access instructions, and any areas that need special attention.
We Create a Cleaning Plan
Your service is matched to the type of cleaning you select — recurring, deep, one-time, move-in/move-out, or specialty service. Your preferences and important notes are documented so our team knows what matters most to you.
Our Team Follows a Room-by-Room Standard
Our cleaners follow Carolina Maid Rite cleaning procedures and service checklists to help provide consistent results from visit to visit.
We Keep Your Preferences on File
Special instructions and household preferences stay with your customer account. If your regular cleaner is unavailable, the team member assigned to your home can still see the information needed to provide consistent service.
We Check Quality
Our goal is to deliver the level of service you expect every time. We use customer feedback, team communication, and quality checks to identify anything that needs attention.
We Make It Right
If something included in your scheduled service is missed, let us know promptly. We want the opportunity to address the concern and make it right.
Reliable cleaning. Clear communication. A consistent standard of care for your home.
Our people
Meet our team
The dedicated people who make your home shine.
Cathy
Owner & Founder
Tina
Dana
Iris
Jessica
Sydney
Paula
Teresa
India
George