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Privacy Policy
Carolina Maid Rite ('we,' 'us,' or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our residential cleaning services.
Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, home address, and any notes or preferences you share when requesting a quote or booking a cleaning service. We may also collect information automatically when you visit our website, including your IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect to schedule and perform cleaning services, communicate with you about appointments and quotes, send service reminders and follow-up messages, improve our website and services, and comply with legal obligations. We do not sell, rent, or share your personal information with third parties for their marketing purposes.
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Our team members are background-checked and trained to handle client information with discretion and professionalism.
Cookies
Our website may use cookies to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our website may not function properly.
Third-Party Services
We may use third-party services (such as scheduling or payment platforms) that have their own privacy policies. We encourage you to review those policies when interacting with those services.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at [email protected] or by calling 704-972-8322.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected] or 704-972-8322.